MS-700: Microsoft Teams Administrator Practice Exam

What the MS-700 exam covers

• Configure and manage a Teams environment278 questions
• Manage teams, channels, chats, and apps169 questions
• Manage meetings and calling146 questions
• Monitor, report on, and troubleshoot Teams107 questions

Free MS-700 practice test questions

A sample of 10 questions with answers and explanations. Sign up free to practice all 700.

1. Question 1Configure and manage a Teams environment

   Where do you manage org-wide Teams settings, policies, and users?

   • AThe Microsoft 365 admin center (Microsoft 365 admin center home)
   • BThe Microsoft Purview compliance portal
   • CThe Microsoft Entra admin center
   • DThe Microsoft Teams admin centerCorrect
   ✓ Correct answer: D

   The Microsoft Teams admin center (https://admin.teams.microsoft.com) is the centralized portal for managing all organization-wide Teams settings, including policies, user configurations, teams, channels, and app management. This is where administrators configure global settings, manage compliance, and oversee all Teams resources across the organization.

   Why the other options are wrong

   • AThe Microsoft 365 admin center handles licensing and broad tenant tasks, but org-wide Teams policies and settings live in the dedicated Teams admin center.
   • BThe Purview compliance portal manages retention, eDiscovery, and DLP, not day-to-day Teams policies and user configuration.
   • CThe Entra admin center manages identity, groups, and Conditional Access, but Teams-specific policies are configured in the Teams admin center.
2. Question 2Configure and manage a Teams environment

   A branch office reports choppy video on Teams calls despite ample bandwidth. Network captures show high jitter. Which configuration most directly improves real-time media performance?

   • AImplement QoS with DSCP markings and insert-based tagging for Teams media on the network and clientsCorrect
   • BLower the Microsoft 365 Group expiration period so that the idle and unused teams are cleaned up much sooner
   • CIncrease the SharePoint Online storage quota for the team's connected document library site
   • DForce all Teams real-time media over TCP instead of UDP to try to smooth out the path
   ✓ Correct answer: A

   Jitter is variation in packet arrival timing, and on a network with plenty of raw bandwidth it is caused by real-time media competing with bulk traffic in congested queues rather than by a lack of capacity. Quality of Service tags Teams audio, video, and screen-sharing packets with DSCP values so routers and switches place them in priority queues ahead of file transfers and backups, smoothing arrival times. Configuring the DSCP markings both in the Teams admin center (port ranges) and on the clients via Group Policy ensures the tags are honored end to end. Adding more bandwidth would not help because the problem is queuing, not throughput.

   Why the other options are wrong

   • BGroup lifecycle settings have nothing to do with real-time media jitter on the network.
   • CStorage capacity does not affect live audio/video jitter or media path quality.
   • DTCP retransmission adds latency and jitter, worsening real-time media rather than fixing it.
3. Question 3Configure and manage a Teams environment

   An admin wants Teams admin tasks delegated so a help-desk team can manage users and policies but cannot change tenant-wide security. Which role design follows least privilege?

   • AAssign the Global Administrator role to the whole help-desk team simply for day-to-day convenience
   • BAssign the Teams Administrator role (or a more scoped Teams role) instead of Global AdministratorCorrect
   • CShare a single Global Administrator account's credentials among all of the help-desk staff members
   • DAdd the help-desk team to the tenant Security Administrator role to let them manage users and policies
   ✓ Correct answer: B

   Least privilege requires granting only the permissions needed for a job, so the Teams Administrator role lets help-desk staff manage Teams users and policies without access to tenant-wide security settings, Exchange, or other services. More specialized roles such as Teams Communication Administrator or Teams Devices Administrator narrow scope further. This prevents help-desk staff from modifying tenant-wide security or accessing data outside Teams.

   Why the other options are wrong

   • AGlobal Admin grants tenant-wide control, violating least privilege for a help-desk function.
   • CSharing admin credentials destroys accountability and over-grants access.
   • DSecurity Administrator governs security features, exceeding and misfitting the Teams user/policy scope.
4. Question 4Monitor, report on, and troubleshoot Teams

   Per-user call analytics in the Teams admin center retains a user's detailed call/meeting records for approximately how long?

   • AAbout 30 daysCorrect
   • BAbout 24 hours
   • CIndefinitely
   • DAbout 13 months
   ✓ Correct answer: A

   Per-user call analytics in the Teams admin center maintains approximately 30 days of detailed call and meeting history for each user, providing administrators with a rolling window to investigate recent call quality issues, participant behavior, and connectivity problems. This retention period balances the need for actionable historical data with storage and privacy considerations. After 30 days, detailed session records are automatically purged from the analytics system, though aggregated quality trends may persist longer in Call Quality Dashboard records.

   Why the other options are wrong

   • BAbout 24 hours is incorrect because this timeframe is too short for meaningful historical analysis and troubleshooting, and does not align with the Teams analytics data retention policy.
   • CIndefinitely is incorrect because Teams does not retain granular per-user call session data indefinitely; retention policies must balance compliance requirements with storage efficiency and user privacy.
   • DAbout 13 months is incorrect because this is the typical retention period for aggregated CQD (Call Quality Dashboard) data, not the per-user analytics detailed call records, which are retained for a shorter duration.
5. Question 5Configure and manage a Teams environment

   Compliance asks why a departed employee's Teams chats were permanently deleted before the required 7-year hold. You find no retention policy was scoped to Teams chats. What should you implement going forward?

   • AA Microsoft Purview retention policy scoped to Teams chats and channel messages with the required retention periodCorrect
   • BA Teams messaging policy that disables message deletion so that those users are simply never able to remove their chats
   • CA Microsoft 365 Group expiration policy set to a seven-year renewal window for all of those teams
   • DA data loss prevention policy scoped to detect and block those users' sensitive Teams chat messages
   ✓ Correct answer: A

   The chats were lost because nothing was preserving them, so the fix is to put the right retention in place. A Microsoft Purview retention policy scoped to Teams chats and channel messages, configured to retain for the mandated period (here seven years), prevents premature deletion regardless of whether a user or auto-deletion policy tries to remove the content. Applying this policy going forward ensures Teams conversations are preserved for the full required duration even after an employee departs.

   Why the other options are wrong

   • BBlocking deletion in the UI does not preserve content server-side or meet retention requirements.
   • CExpiration governs group lifecycle, not preservation of individual chat messages.
   • DDLP blocks sensitive-data sharing and does not retain content for a mandated period.
6. Question 6Configure and manage a Teams environment

   Litware Inc is evaluating org-wide settings. Org-wide settings completely replaces the need for sensitivity labels for Teams in all deployment scenarios.

   • TrueTrue
   • FalseFalseCorrect
   ✓ Correct answer: False

   Org-wide settings provide broad configuration for Teams environments but do not completely replace the need for sensitivity labels. Sensitivity labels offer granular data classification and protection capabilities that operate independently of org-wide settings. While org-wide settings manage Teams features and policies across the entire organization, sensitivity labels specifically control how content is classified and protected based on information classification schemas. These two features complement each other in a comprehensive Teams governance strategy. An organization may disable certain features through org-wide settings while still requiring sensitivity labels for data classification on remaining content.

   Why the other options are wrong

   • TrueTrue is incorrect. The statement is false. Org-wide settings provide broad configuration for Teams environments but do not completely replace the need for sensitivity labels. Sensitivity labels offer granular data classification and protection capabilities that operate independently of org-wide settings.
7. Question 7Manage teams, channels, chats, and appsSelect all that apply

   Tailwind Traders wants to hide all third-party apps from the Teams app catalog except a short approved list, and it wants finance staff to open Teams with a specific set of apps already pinned to their app bar. Which TWO should the administrator configure? (Choose two.)

   • AAn app permission policyCorrect
   • BAn app setup policyCorrect
   • COrg-wide app settings only
   • DA messaging policy
   • EA Teams template
   ✓ Correct answer: A, B

   An app permission policy defines which apps users can install and use, letting the organization block all third-party apps except an approved allow list. An app setup policy pins a chosen set of apps and controls their order in the Teams app bar for the finance staff. Together they restrict available apps and preconfigure the pinned experience.

   Why the other options are wrong

   • COrg-wide app settings provide a tenant-level on/off baseline but cannot target an allow list to specific users or pin apps for the finance group, which the two policies do.
   • DA messaging policy governs chat features such as editing and read receipts; it neither restricts app availability nor pins apps.
   • EA Teams template defines a team's default channels and apps at creation, not the per-user catalog restrictions or the pinned app bar for finance staff.
8. Question 8Monitor, report on, and troubleshoot TeamsSelect all that apply

   An administrator at Litware Inc is planning to use Teams device reports. Which two of the following are requirements or features of this solution? (Choose two.)

   • AAudit logs for Teams
   • BReports device Teams
   • CQoS configurationCorrect
   • DTeams usage reportsCorrect
   • ENetwork planner
   ✓ Correct answer: C, D

   QoS configuration tags Teams media with DSCP values so the network prioritizes voice and video, and Teams usage reports summarize activity such as active users, messages, and meetings over time. Both are administered through the Microsoft Teams admin center and supporting Microsoft 365 portals, and they fit the scenario because they are the components an administrator actually provisions and governs for this solution. Selecting them aligns the configuration with the documented Teams capability rather than with renamed labels or unrelated features.

   Why the other options are wrong

   • AAudit logs for Teams record administrative and user activity for investigation and compliance, which is a separate capability not part of this solution.
   • Breports device Teams is unrelated to this solution and is not one of the components an administrator configures for it.
   • EThe Network Planner estimates bandwidth needs for Teams across sites before deployment, which is a separate capability not part of this solution.
9. Question 9Manage meetings and calling

   A security policy requires that a specific high-sensitivity meeting be encrypted end-to-end so that even Microsoft cannot decrypt the media. The organizer has Teams Premium. Where is this option controlled before the organizer can select it?

   • AAn enhanced encryption (end-to-end encryption) setting in the Teams meeting policyCorrect
   • BA retention policy in the Microsoft Purview compliance portal for the mailbox
   • CA caller ID policy in Teams Phone
   • DA coexistence (upgrade) mode setting
   ✓ Correct answer: A

   Administrators enable end-to-end encryption (E2EE) for meetings via the enhanced/advanced encryption policy in Teams meeting policy, which then allows eligible organizers (with Teams Premium) to turn on E2EE for a specific meeting. With E2EE, media is encrypted so it cannot be decrypted in transit by intermediaries. The admin policy gate must permit it first.

   Why the other options are wrong

   • BA Purview retention policy governs how long mailbox content is kept, not whether meeting media is end-to-end encrypted.
   • CA caller ID policy controls how a user's number is presented on PSTN calls and is unrelated to meeting encryption.
   • DCoexistence (upgrade) mode controls whether users run in Teams Only or Islands/Skype mode, not meeting encryption.
10. Question 10Configure and manage a Teams environment

    A team owner asks why applying a second sensitivity label to their Microsoft Teams team removed the settings from the first label instead of combining both. What is the correct explanation?

    • AThe first label remains fully in force until an administrator manually removes it from the underlying Microsoft 365 group object.
    • BBoth labels stay active side by side, and Teams alternates enforcement between them on a rotating weekly schedule.
    • COnly one sensitivity label can be applied to a team (Microsoft 365 group) at a time, so the newer label always replaces the prior one.Correct
    • DMicrosoft Teams merges the settings of every applied label, always keeping whichever privacy or guest-access value is the most restrictive.
    ✓ Correct answer: C

    A Microsoft Teams team is backed by a Microsoft 365 group, and Microsoft Purview allows only one sensitivity label to be applied to that container at any moment. Applying a new label to an already-labeled team replaces the previous label and its privacy, guest-access, and unmanaged-device settings entirely; the settings are not merged, layered, or averaged between the two labels.

    Why the other options are wrong

    • AThe old label is automatically replaced the moment a new one is applied; no manual removal step is required.
    • BTeams does not alternate between labels on a schedule; a team always enforces exactly one currently applied sensitivity label.
    • DPurview does not merge multiple container labels on a team; only the single most recently applied label is enforced, not a combined or stricter value.

Who this MS-700 practice exam is for

This practice set is for anyone preparing for the MS-700: Microsoft Teams Administrator exam at the intermediate level - from first-time candidates building a foundation to experienced Microsoft practitioners doing a final review before test day. If you learn best by working through realistic questions and reading why each answer is right or wrong, it is built for you.

How to use this MS-700 practice exam

1. Start with the free sample questions above to gauge your current baseline.
2. Read the full explanation on every question, including why each wrong option is wrong.
3. Track your weak domains and focus your study where you are losing the most marks.
4. Once you are scoring consistently well, take a timed, full-length mock exam.
5. Use your readiness score to decide when you are ready to book the real MS-700 exam.

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